Shape the conversation
Review the questions your office receives and the information the assistant may use.
AI Voice Receptionist
AI Medical Receptionist for Practices in Roseville & Sacramento
AI Voice Starter is a HIPAA-compliant AI receptionist for medical and aesthetic practices: $499/month per location, no setup fee. It answers routine calls, texts back missed callers, books appointments where your scheduling system supports it and runs on KloudMD with a Business Associate Agreement (BAA) for covered services. It works as an AI answering service for your medical office: all-day overflow, lunch, missed calls and after-hours inquiries. We configure the practice knowledge, permitted actions and staff handoff around the way your office works.
Included in Authority. Growth includes a 30-day trial.
Standalone: $499/month per location, no 12-month contract.
360Voice AI
Your configured workflow
01Routine questions
Use approved information about hours, locations, services and office policies.
02Booking support
Connect supported availability and scheduling functions with your appointment rules.
03Staff handoff
Define when a call should transfer or create a task for your team.
Illustrative workflow. Functions depend on the selected configuration.
01 / A practical implementation
Answer Routine Calls and Route the Next Step
Start with the calls your front desk cannot consistently answer: overflow, after-hours inquiries or routine questions. We configure approved practice information, booking actions and staff transfers, then test them with your team.
Connect the next action
Confirm the booking, message-taking and transfer functions supported by your setup.
Test before activation
Try common and out-of-scope scenarios with your team, then review how the workflow performs.
Compare your options
AI Receptionist vs. Answering Service vs. Front Desk Only
Most small practices miss calls at lunch, during busy check-in hours and after closing. Here is how the three common ways to cover those calls compare.
| AI Voice Starter | Live answering service | Front desk only | |
|---|---|---|---|
| Coverage | All day: overflow, lunch, after hours and weekends | Usually after hours or overflow, depending on the plan | Office hours, when staff are free |
| Missed calls | Texts the caller back automatically | Not usually included | Staff call back when they can |
| Booking | Books into supported scheduling systems; otherwise captures the request for staff | Usually takes a message | Yes, during office hours |
| Price | $499/month per location, no setup fee | Often billed per minute or per call | Staff time and overtime |
| HIPAA | KloudMD, with a BAA for covered services | Ask the provider for a signed BAA | Your practice's own policies |
| Clinical questions | Never gives medical advice; routes to your team | Takes a message or escalates | Your staff |
AI Voice Starter supports administrative calls. Emergency and urgent-care instructions stay with your practice.
02 / Confirm the details
What to Confirm Before Setup
AI voice supports administrative work. It should not diagnose, provide treatment advice or replace your practice’s urgent-care and emergency instructions.
Explore the CRM overviewYour setup conversation
Your implementation scope
The job to be done
Your priorities, office process and team responsibilities.
The supported connection
Enabled software, permissions and integrations in scope.
The operating plan
Training, testing, access and ongoing management.
03 / Questions practice owners ask
Voice AI.
Clear Answers.
Can it book directly into my EHR?
Direct booking depends on your exact system, permissions and the enabled integration. We confirm whether the workflow supports availability checks, appointment requests or confirmed booking before activation.
Will it replace my front desk?
It can handle configured routine and overflow work while your team keeps clinical responsibility and handles the conversations that need a person.
Are recording and language features included?
Availability depends on your selected configuration. We confirm recording, transcription, languages, access and appropriate notice or consent requirements in your scope.
Is this included in your marketing packages?
It depends on your plan. Authority includes Voice + Text AI. Growth includes a 30-day free trial, and any ongoing charge after the trial is confirmed before you continue. Without a marketing package, AI Voice Starter is $499/month per location with no setup fee and no 12-month contract. View plans and pricing →
Is an AI receptionist HIPAA compliant?
It can be, if the vendor signs a Business Associate Agreement and the system protects patient information. AI Voice Starter runs on KloudMD, our HIPAA-compliant platform, with a BAA for covered services. We configure access, call handling and staff procedures before activation.
What happens when we miss a call?
The caller gets a text back right away, so the conversation keeps going instead of going to a competitor. See how missed-call text-back works →
Your practice. Your workflow.
Discuss AI Call Handling
Book a 15-minute call with Jenn or Danzell. Bring your current system and the task your team needs to improve.
Prefer to call? (916) 597-0086
Included in Authority · 30-day trial in Growth · $499/month per location on its own